Frequently asked questions
Can you send the letters through email?
No, our quests are designed to be done off-screen. We believe there is a value in spending time away from our mobile phones and PCs sometimes and therefore we will only send these quests in physical format, through old-fashioned post.
Is there a minimum age to participate?
Our standard quests are designed for people of 16 years or older.
Quests for kids are personalized to the age of the child participating.
What happens if I get stuck?
You can always reach out to us through our contact form in case you need support or help with your quest.
What is different in this service versus other similar ones?
While we don't want to talk about other services, we believe Mailbox Quest is unique for a number of reasons:
- Our quests are fully personalized. This is no mass production and each letter is written specifically for you.
- Most similar services focus purely on crimes. While we have a murder quest available as well (we know everyone loves a good ficticious crime), most of our quests focus on more positive topics. We believe there is mystery to be found everywhere.
- We care deeply about the planet and each quest you complete plants a tree. This way we take care of the future of our planet while having fun.
